A fix has been implemented and we are monitoring the results.
Posted Apr 23, 2026 - 05:23 UTC
Identified
We've identified the cause of the connection issue between Deputy and Xero, which is intermittently preventing some customers from connecting Xero or reauthorizing an existing connection. We're actively working with the Xero team, and a fix is being applied on their side.
Posted Apr 23, 2026 - 02:30 UTC
Investigating
We're aware of an issue where customers cannot connect to Xero from Deputy. We are currently investigating this issue.