All Systems Operational

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If you are having problem accessing Deputy, please visit https://help.deputy.com to chat with one of our team members. Or call +1-8556-337-889
Additionally also check Amazon Web Services status : http://status.aws.amazon.com

Deputy Website ? Operational
Login Services ? Operational
Deputy USA ? Operational
Deputy AU ? Operational
Billing Services ? Operational
Sandbox ? Operational
POS Integration ? Operational
Twilio Outgoing SMS Operational
Twilio Incoming SMS Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS rds-ap-southeast-2 Operational
StatusPage.io Hosted Pages Operational
Vimeo Player Operational
Disqus Embed Operational
Google Apps Gmail Operational
Pusher Pusher.js CDN Operational
Pusher Pusher REST API Operational
Pusher WebSocket client API Operational
GitHub Operational
Zuora Production API Interface Operational
Zuora Production API Interface Operational
Xero Ltd - API Payroll API Operational
Xero Ltd - API Accounting API Operational
Intercom Intercom APIs Operational
Intercom Intercom web application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Login Service
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Heavy API Response Time - AU
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Integrations Platform for POS/Sales
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Deputy AU
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Sandbox ?
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Heavy API Response Time - USA
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Deputy USA
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Past Incidents
Nov 12, 2019

No incidents reported today.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019
Resolved - This incident has been resolved.
Nov 4, 08:34 UTC
Update - Our platform has recovered, we will continue to monitor the situation.

Due to the nature of the outage, employee's may have been prevented from clocking in and out of their shifts. You may need manually review any shift actions that were due to have occurred between:
4:10pm to 6:08pm AEDT
5:10 AM to 7:08AM UTC
Nov 4, 08:33 UTC
Update - We are continuing to monitor for any further issues.
Nov 4, 08:02 UTC
Update - Our platform is recovering, we will continue to monitor the situation closely. We will provide a more detailed update as soon as possible
Nov 4, 07:58 UTC
Update - We are continuing to monitor for any further issues.
Nov 4, 07:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 07:20 UTC
Update - Our Engineering team has implemented a fix and we are starting to see a drop in failed requests, we will continue to monitor the situation.
Nov 4, 07:15 UTC
Update - We are still investigating this outage, we believe that this is affecting the majority of our users. We will provide an update once we know more
Nov 4, 06:37 UTC
Update - We are continuing to investigate this issue.
Nov 4, 06:04 UTC
Update - We are still continuing to investigate this outage. This is affecting the majority of the platform. We will keep you updated once we know more
Nov 4, 06:02 UTC
Update - We are continuing to investigate this issue.
Nov 4, 05:21 UTC
Investigating - We are investigating reports of issues affecting all parts of the platform. We will update you once we know more
Nov 4, 05:21 UTC
Resolved - This incident has been resolved.
Nov 4, 04:07 UTC
Monitoring - We are no longer seeing more reports of Employee Onboarding issues. We will continue monitoring.
Nov 4, 02:25 UTC
Investigating - We are investigating reports of on-boarding issues affecting some of our customers in Australia. We will update once we know more.
Nov 4, 02:19 UTC
Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

Oct 29, 2019

No incidents reported.