We have remediated the issues in the APAC region, we apologise for the inconvenience caused this morning. Incident has been resolved and services are now operating as normal.
Mar 29, 03:27 UTC
A fix has been implemented and we are monitoring the results.
Mar 29, 00:55 UTC
Many of our Australian & New Zealand customers are currently having problems logging in to Deputy.
We have diagnosed the problem and have all hands on deck to get a fix in place by 2pm today, 29 March 2021.
We understand it is a payroll day for many of our customers and this issue is having a significant impact. We recommend that you hold off on payroll until we next communicate at 2pm today.
We appreciate your patience as we get this fixed.
Mar 29, 00:38 UTC
We continue to work on a fix for this issue.
Mar 28, 23:13 UTC
We've identified the issue and are currently deploying a fix to resolve the errors being seen on the platform.
Mar 28, 22:32 UTC
Investigating reports of increased errors in the APAC region; it's possible you may not be able to log in or access Deputy within AU region.
Mar 28, 22:16 UTC