All Systems Operational

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If you are having problem accessing Deputy, Please submit a ticket on https://help.deputy.com for assistance.

Uptime over the past 90 days. View historical uptime.
Login Services ? Operational
90 days ago
99.98 % uptime
Today
Deputy - All regions Operational
90 days ago
99.93 % uptime
Today
Deputy - USA ? Operational
90 days ago
99.93 % uptime
Today
Deputy - AU ? Operational
90 days ago
99.93 % uptime
Today
Deputy - UK ? Operational
90 days ago
99.93 % uptime
Today
Deputy Website ? Operational
Billing Services ? Operational
Sandbox ? Operational
POS Integration ? Operational
Third Party Components Operational
HelloSign / HelloFax HelloSign Operational
HelloSign / HelloFax HelloSign API Operational
Pusher WebSocket client API Operational
Pusher Pusher.js CDN Operational
Pusher Pusher REST API Operational
Twilio Outgoing SMS Operational
Twilio Incoming SMS Operational
Xero Ltd - API Accounting API Operational
Xero Ltd - API Payroll API Operational
Zuora Production API Interface Operational
Zuora Production API Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Login Service
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Deputy AU
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Heavy API Response Time - AU
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Deputy USA
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Heavy API Response Time - USA
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Deputy UK
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Sandbox
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Integrations Platform for POS/Sales
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May 23, 2025

No incidents reported today.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
Unable to Access Deputy from IP Address in Spain
Resolved - This incident has been resolved.
May 20, 21:31 UTC
Investigating - Deputy’s service delivery is supported by Fastly’s Edge CDN platform. We are aware that some customers in Spain may be unable to connect to Deputy due to ISP-level blocks on certain Fastly IP addresses.

If you are experiencing connectivity issues, please visit www.fastly-debug.com, and follow the instructions provided. Then, share the results with support@fastly.com. Deputy is working closely with Fastly, who will endeavour to resolve the matter directly with the ISP

We appreciate your patience as we work with Fastly to resolve this.
May 14, 08:55 UTC
Identified - We are aware that some customers are currently unable to access Deputy.

Our systems are not blocking any traffic from Spain, and we believe the issue may be related to outbound traffic from Spain to Deputy.
We are actively investigating the situation and seeking further clarity.
May 13, 20:07 UTC
Investigating - We are aware that some customers are currently unable to access Deputy.

Our systems are not blocking any traffic from Spain, and we believe the issue may be related to outbound traffic from Spain to Deputy.

We are actively investigating the situation and seeking further clarity.
May 13, 16:21 UTC
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
May 13, 2025
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

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