Partially Degraded Service

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If you are having problem accessing Deputy, Please submit a ticket on https://help.deputy.com for assistance.

Uptime over the past 90 days. View historical uptime.
Login Services ? Operational
90 days ago
100.0 % uptime
Today
Deputy - All regions Operational
90 days ago
99.99 % uptime
Today
Deputy - USA ? Operational
90 days ago
100.0 % uptime
Today
Deputy - AU ? Operational
90 days ago
99.99 % uptime
Today
Deputy - UK ? Operational
90 days ago
100.0 % uptime
Today
Deputy Website ? Operational
Billing Services ? Operational
Sandbox ? Operational
POS Integration ? Operational
Third Party Components Degraded Performance
HelloSign / HelloFax HelloSign Operational
HelloSign / HelloFax HelloSign API Operational
Pusher WebSocket client API Operational
Pusher Pusher.js CDN Operational
Pusher Pusher REST API Operational
Twilio Outgoing SMS Operational
Twilio Incoming SMS Degraded Performance
Xero Ltd - API Accounting API Operational
Xero Ltd - API Payroll API Operational
Zuora Production API Interface Operational
Zuora Production API Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Login Service
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Deputy AU
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Heavy API Response Time - AU
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Deputy USA
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Heavy API Response Time - USA
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Deputy UK
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Sandbox
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Integrations Platform for POS/Sales
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Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Unable to load legacy reports - Enterprise Accounts Only
Resolved - This incident has been resolved.
Jul 11, 07:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 07:38 UTC
Update - We are still continuing to work on a fix. We expect our next update to be at 1900 AEST if there are no further changes.
Jul 11, 07:00 UTC
Update - We continue to work on a fix. We plan to provide a further update at 1700 AEST if there are no further changes.
Jul 11, 06:07 UTC
Identified - The issue has been identified and we are working on a fix. The issue only affects legacy reports on Enterprise accounts.
Jul 11, 05:08 UTC
Investigating - We are currently investigating reports of customers not being able to access legacy reporting within Deputy
Jul 11, 05:03 UTC
Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
No Timesheet data between Date Range error
Resolved - This incident has been resolved.
Jul 7, 06:10 UTC
Investigating - We are currently investigating reports of "No timesheet data between Date Range" errors being reported by Deputy Payroll Customers
Jul 7, 06:00 UTC
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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