All Systems Operational

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If you are having problem accessing Deputy, please visit https://www.deputy.com/help/ to chat with one of our team members. Or call +1-8556-337-889

Deputy Website ? Operational
Login Services ? Operational
Deputy USA ? Operational
Deputy AU ? Operational
Billing Services ? Operational
Sandbox ? Operational
POS Integration ? Operational
Twilio Outgoing SMS Operational
Twilio Incoming SMS Operational
AWS ec2-ap-southeast-2 Operational
AWS ec2-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS rds-ap-southeast-2 Operational
StatusPage.io Hosted Pages Operational
Vimeo Player Operational
Disqus Embed Operational
Google Apps Gmail Operational
Pusher Pusher.js CDN Operational
Pusher Pusher REST API Operational
Pusher WebSocket client API Operational
GitHub Operational
Zuora Production API Interface Operational
Zuora Production API Interface Operational
Xero Ltd - API Payroll API Operational
Xero Ltd - API Accounting API Operational
Intercom Intercom APIs Operational
Intercom Intercom web application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Login Service
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Heavy API Response Time - AU
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Integrations Platform for POS/Sales
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Deputy AU
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Sandbox ?
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Heavy API Response Time - USA
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Deputy USA
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Past Incidents
Feb 20, 2019

No incidents reported today.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - This incident has been resolved.
Feb 14, 05:16 UTC
Monitoring - AWS have resolved the issue that was preventing some Deputy customers from logging into their account today. As a result, all customers should now be able to log in to Deputy and use their accounts as normal. We will continue to monitor the situation and update further if required.
Feb 14, 01:53 UTC
Update - We are seeing recovery on some of our database clusters. There are no ETA communicated with us yet from AWS as to when we will fully recover to normal availability. We continue to work with AWS to have this resolved as soon as possible.
Feb 14, 01:17 UTC
Update - This morning Amazon Web Services (AWS) notified Deputy of an issue that is affecting their customers across the Australian region.

As an AWS customer Deputy has been affected by this issue, and as a result some Deputy customers may experiencing issues when trying to log into their account.

The Deputy team are working closely with Amazon to resolve this issue and we will be providing you with an update as soon as one becomes available.
Feb 13, 23:02 UTC
Identified - We are having issues with our database clusters in the Australian region due to an upstream outage in AWS.
At this stage we are working with AWS to understand this further.
No ETA is given as to when the service will be operational at this stage.
Our other regions are currently not affected.
Feb 13, 21:26 UTC
Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.