Deputy HR access issue

Incident Report for Deputy.com

Resolved

This incident has been resolved.

Posted Dec 06, 2023 - 03:52 UTC

Monitoring

A fix has been deployed. Customers who are subscribed to Deputy HR will now be able to access Hire, Onboarding and Documents once more

Posted Dec 06, 2023 - 03:18 UTC

Update

We have enabled the ability for customers to access the HR suite of products (Hire, Onboarding and Documents) whilst we release a fix.

Posted Dec 06, 2023 - 01:24 UTC

Identified

We have identified the issue and are currently working on a fix.

Posted Dec 06, 2023 - 01:09 UTC

Investigating

We are currently investigating reports of Deputy HR subscribers not being able to access Hire, Onboarding and Documents.

Posted Dec 06, 2023 - 00:58 UTC

This incident affected: Deputy - All regions (Deputy - USA, Deputy - AU, Deputy - UK).