U.S. Trial accounts unable to convert to paid plan

Incident Report for Deputy.com

Resolved

We have resolved the issue impacting trial accounts in the U.S.

Posted May 06, 2023 - 01:49 UTC

Identified

We have investigated the cause of an issue impacting trial accounts in the U.S. converting to a paid plan and are working on a fix.

Posted May 05, 2023 - 22:14 UTC

Investigating

We are investigating a current issue regarding trial accounts in the U.S. being unable to convert to a paid plan

Posted May 05, 2023 - 21:58 UTC

This incident affected: Billing Services.