504 errors reported
Incident Report for Deputy.com
Resolved
This incident is now resolved.
Posted Jan 25, 2021 - 06:22 UTC
Monitoring
We've deployed a fix and are now monitoring the recovery. 504 errors should no longer occur.
Posted Jan 25, 2021 - 03:37 UTC
Update
We are still in the process of testing and rolling out a resolution for this issue. Our next update will be at 3pm Sydney time, if no further changes happen in that time
Posted Jan 25, 2021 - 03:01 UTC
Update
We believe we have identified a resolution to our system outage and are in the process of testing, and rolling it out imminently.
Posted Jan 25, 2021 - 02:02 UTC
Update
We continue to work on a implementing a fix for this issue. Our next update will bet at 1pm Sydney time, 25th Jan. Currently there is no ETA for this to be resolved
Posted Jan 25, 2021 - 01:02 UTC
Identified
We've identified what we believe to be the cause of this issue and are currently working on implementing a fix. There is still no ETA for this issue.
Posted Jan 25, 2021 - 00:26 UTC
Update
We continue to investigate 504 errors. We have no ETA at this time - if there is no further information, our next update will be a at 11.30am Sydney, Australia time.
Posted Jan 24, 2021 - 23:20 UTC
Update
We are still continuing to investigate 504 errors. At this time, we are are aware that customers will not be able to login or access parts of the Deputy platform.
Posted Jan 24, 2021 - 22:43 UTC
Update
We are continuing to investigate this issue.
Posted Jan 24, 2021 - 22:23 UTC
Investigating
Currently investigating reports of customers getting 504 errors when accessing Deputy
Posted Jan 24, 2021 - 22:19 UTC
This incident affected: Login Services and Deputy - All regions (Deputy - AU).