Web Platform Outage

Incident Report for Deputy.com

Resolved

This incident has been resolved.

Posted Jan 25, 2020 - 02:02 UTC

Monitoring

Deputy services have returned to normal. We continue to monitor the situation.

Posted Jan 25, 2020 - 01:06 UTC

Update

We are continuing to work on a fix to restore Deputy services.

Posted Jan 25, 2020 - 00:05 UTC

Update

We have identified the cause of the issue and are working to restore Deputy services to operational.

Posted Jan 24, 2020 - 23:29 UTC

Update

We are continuing to work on a fix to restore Deputy services.

Posted Jan 24, 2020 - 22:55 UTC

Update

We are continuing to work on a fix to restore Deputy services.

Posted Jan 24, 2020 - 22:18 UTC

Update

We continue to work on a fix to restore Deputy services.

Posted Jan 24, 2020 - 21:46 UTC

Identified

We have identified the issue and are working on a fix.

Posted Jan 24, 2020 - 21:22 UTC

Monitoring

Services are returning to normal operation and we are continuing to monitor access to the Deputy platform

Posted Jan 24, 2020 - 21:17 UTC

Investigating

We are currently investigating reports of problems accessing Deputy across all regions.

Posted Jan 24, 2020 - 21:05 UTC

This incident affected: Deputy - All regions (Deputy - USA, Deputy - AU, Deputy - UK).