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If you are having problem accessing Deputy, Please submit a ticket on https://help.deputy.com for assistance.

Login Services ? Operational
90 days ago
99.92 % uptime
Today
Deputy - All regions Operational
90 days ago
99.88 % uptime
Today
Deputy - USA ? Operational
90 days ago
99.86 % uptime
Today
Deputy - AU ? Operational
90 days ago
99.87 % uptime
Today
Deputy - UK ? Operational
90 days ago
99.89 % uptime
Today
Deputy Website ? Operational
Billing Services ? Operational
Sandbox ? Operational
POS Integration ? Operational
Third Party Components Operational
HelloSign / HelloFax HelloSign Operational
HelloSign / HelloFax HelloSign API Operational
Pusher WebSocket client API Operational
Pusher Pusher.js CDN Operational
Pusher Pusher REST API Operational
Twilio Outgoing SMS Operational
Twilio Incoming SMS Operational
Xero Ltd - API Accounting API Operational
Xero Ltd - API Payroll API Operational
Zuora Production API Interface Operational
Zuora Production API Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Deputy Planned Maintenance for APAC customers Nov 2, 2025 14:00-15:00 UTC

We want to alert you that Deputy will be performing planned maintenance on our APAC accounts for 1 hour on Sunday, November 3rd, 01:00 AEDT.

🚧 Maintenance Period:

APAC 🇦🇺 - Sunday 3rd November 2025, 01:00 - 02:00 AEDT

⚠️ Accounts Impacted:

Accounts containing the following *au.deputy.com or *as.deputy.com within their Deputy URL.
Example: charliescafe.au.deputy.com

During this window, Deputy services cannot be accessed and no actions can be performed. The following actions & not limited to these actions, will NOT be able to be performed:

❌ Clock in and out of shifts/breaks
❌ Publishing shifts
❌ View Schedule
❌ Viewing reports
❌ Approve and export timesheets

For additional information including how to log in to Deputy, please read through our FAQs: https://help.deputy.com/hc/en-au/articles/13895548171023-Deputy-site-maintenance

We want to also reassure you that the integrity of your site and data are not at risk and will not be affected.

We apologise for any disruption this maintenance operation may cause to your team.

Regards,
Deputy

Posted on Oct 20, 2025 - 13:58 UTC

Deputy Planned Maintenance for UK/EU customers Nov 5, 2025 00:00-01:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 20, 2025 - 14:08 UTC
Scheduled - We want to alert you that Deputy will be performing planned maintenance on our UK & EU services for 1 hour on Wednesday, 5th of November at 00:00 BST.

🚧 Maintenance Period:

UK 🇬🇧 / EU 🇪🇺 - Wednesday 5th November 2025, 00:00 to 01:00 BST

⚠️ Accounts Impacted:

Accounts containing the following *eu.deputy.com, *uk.deputy.com or *af.deputy.com within their Deputy URL.
Example: charliescafe.uk.deputy.com

During this window, Deputy services cannot be accessed and no actions can be performed. The following actions & not limited to these actions, will NOT be able to be performed:

❌ Clock in and out of shifts/breaks

❌ Publishing shifts

❌ View Schedule

❌ Viewing reports

❌ Approve and export timesheets

For additional information including how to log in to Deputy, please read through our FAQs: https://help.deputy.com/hc/en-au/articles/13895548171023-Deputy-site-maintenance

We want to also reassure you that the integrity of your site and data are not at risk and will not be affected.

We apologise for any disruption this maintenance operation may cause to your team.

Regards,
Deputy

Oct 20, 2025 - 14:01 UTC

Deputy Planned Maintenance for US customers Nov 6, 2025 08:00-09:00 UTC

We want to alert you that Deputy will be performing planned maintenance on our US accounts for 2 hours on Thursday, November 6th, 00:00 PST.

🚧 Maintenance Period:

US 🇺🇸 - Thursday 6th November 2025, 00:00 - 01:00 PST

⚠️ Accounts Impacted:

Accounts containing the following *na.deputy.com or *la.deputy.com within their Deputy URL.
Example: charliescafe.na.deputy.com

During this window, Deputy services cannot be accessed and no actions can be performed. The following actions & not limited to these actions, will NOT be able to be performed:

❌ Clock in and out of shifts/breaks

❌ Publishing shifts

❌ View Schedule

❌ Viewing reports

❌ Approve and export timesheets

For additional information including how to log in to Deputy, please read through our FAQs: https://help.deputy.com/hc/en-au/articles/13895548171023-Deputy-site-maintenance

We want to also reassure you that the integrity of your site and data are not at risk and will not be affected.

We apologise for any disruption this maintenance operation may cause to your team.

Regards,
Deputy

Posted on Oct 20, 2025 - 14:04 UTC

Deputy Planned Maintenance - Global Nov 8, 2025 23:00 - Nov 9, 2025 00:00 UTC

We want to alert you that Deputy will be performing planned maintenance on our services for 1 hour during Saturday, November 8th 23:00 UTC.

Maintenance Period - Start time

US 🇺🇸 - Saturday 8th November 2025 - 3:00pm PST
UK 🇬🇧 - Saturday 8th November 2025 - 11:00pm BST
AU 🇦🇺 - Sunday 9th November 2025 - 10:00am AEDT

During this window, we highly recommend staying logged into the Deputy mobile and web application.

By staying logged in you will be able to perform key functions such as:

- Clock in and out of shifts / breaks
- Publishing shifts
- View Schedule
- Viewing reports
- Approve and export timesheets

For additional information including how to log in to Deputy, please read through our FAQs: https://help.deputy.com/hc/en-au/articles/13895548171023-Deputy-site-maintenance

We want to also reassure you that the integrity of your site and data are not at risk and will not be affected.

We apologize for any disruption this maintenance operation may cause to your team.

Regards,
Deputy

Posted on Oct 20, 2025 - 06:43 UTC
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Oct 25, 2025

No incidents reported today.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - This incident has been resolved.
Oct 20, 19:21 UTC
Monitoring - The issue appears to have been resolved. We're monitoring to confirm it.
Oct 20, 18:37 UTC
Update - We are still investigating loading issues associated with the iOS mobile app.
Oct 20, 17:53 UTC
Investigating - We are currently investigating loading issues associated with the iOS mobile app.
Oct 20, 17:31 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.