All Systems Operational

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If you are having problem accessing Deputy, Please submit a ticket on https://help.deputy.com for assistance.

Uptime over the past 90 days. View historical uptime.
Login Services ? Operational
90 days ago
99.92 % uptime
Today
Deputy - All regions Operational
90 days ago
99.87 % uptime
Today
Deputy - USA ? Operational
90 days ago
99.86 % uptime
Today
Deputy - AU ? Operational
90 days ago
99.87 % uptime
Today
Deputy - UK ? Operational
90 days ago
99.89 % uptime
Today
Deputy Website ? Operational
Billing Services ? Operational
Sandbox ? Operational
POS Integration ? Operational
Third Party Components Operational
HelloSign / HelloFax HelloSign Operational
HelloSign / HelloFax HelloSign API Operational
Pusher WebSocket client API Operational
Pusher Pusher.js CDN Operational
Pusher Pusher REST API Operational
Twilio Outgoing SMS Operational
Twilio Incoming SMS Operational
Xero Ltd - API Accounting API Operational
Xero Ltd - API Payroll API Operational
Zuora Production API Interface Operational
Zuora Production API Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Login Service
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Deputy AU
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Heavy API Response Time - AU
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Deputy USA
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Heavy API Response Time - USA
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Deputy UK
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Sandbox
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Integrations Platform for POS/Sales
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Sep 2, 2025

No incidents reported today.

Sep 1, 2025
504 error - Gateway timeout
Resolved - This incident has been resolved.
Sep 1, 07:28 UTC
Update - We continue to monitor the recovery of the Deputy platform. All users should now be able to access without error.
Sep 1, 06:55 UTC
Monitoring - A fix has been deployed. iOS users of Deputy may still experience issues at this time.
Sep 1, 06:26 UTC
Identified - We have identified the issue and are actively working on a fix.
Sep 1, 05:32 UTC
Update - We are continuing to investigate this issue.
Sep 1, 05:24 UTC
Investigating - We're currently investigating reports of customers getting a "504 error - Gateway timeout" when accessing Deputy.
Sep 1, 04:44 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025
Unable to review and approve onboarding forms
Resolved - This incident has been resolved.
Aug 19, 06:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 19, 06:21 UTC
Update - We are continuing to work on a fix for this issue.
Aug 19, 03:52 UTC
Identified - The cause of the issue has been identified and a fix is in progress.
Aug 18, 23:50 UTC
Investigating - We are currently investigating reports of being unable to review and approve onboarding forms.
Aug 18, 20:23 UTC
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